Refund & Return Policy

At Siyaz Jewellery, we strive to ensure you are completely satisfied with your purchase. Please read our refund and return policy carefully:

Conditions for Refund and Return:

1. Damage Claims: Only products that are damaged upon receipt are eligible for refund and return.
2. Initiation Period: You must initiate the return process within 7 day of receiving your order.

Return Process:

1. Unpacking Video: To qualify for a return, please make a video of the unpacking process as proof of the damaged product.
2. Original Condition: The product must be returned in the same condition it was received, including all original packaging.
3. Return Initiation: Once we receive your return request, we will guide you through the return process.

Refund Process:

1. RTO (Return to Origin): We will initiate the refund once we receive and inspect the returned product.
2. Processing Time: Refunds will be processed within 7 to 15 days after we receive the returned item.

We appreciate your understanding and cooperation. For any further assistance, please contact our customer service at info@siyazjewellery.com or +91 6261 430 339.

Thank you for shopping with Siyaz Jewellery!